contra Brian Balfour on LLM Platforms

Hide hard words

https://blog.brianbalfour.com/p/the-next-great-distribution-shift 🔥 my verdict°hard word: it stinks°hard word!

There are several glaring°hard word factual°hard word or interpretation°hard word errors that cloud his analysis°hard word of the space.

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But first, his analysis°hard word is that "tech°hard word platforms°hard word" go through a three-stage°hard word cycle°hard word:

  • Identify°hard word the moat°hard word
  • Open the gates
  • Close for monetization°hard word

This is, on some level, accurate°hard word. There are a lot of people trying this on Substack°hard word, or elsewhere°hard word. Give it away to get viral°hard word growth when you are small, charge and profit when you are big. Business 101.

His analysis°hard word of how this worked for multiple°hard word large tech°hard word companies, unfortunately°hard word, is fatally°hard word flawed°hard word.

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Facebook - to start with, several of the "added features°hard word" like Marketplace°hard word and Photos existed years before the ill-fated°hard word "Facebook°hard word Platform°hard word" ever°hard word launched°hard word. But, the real problem is that Zynga-style°hard word gamification°hard word cluttering°hard word activity°hard word feeds was a disaster°hard word 💡 although, in hindsight°hard word, it was probably better than the political takes that followed it. They could not allow it forever, so it stopped. And, without a limitless°hard word reservoir°hard word of free advertising°hard word, Zynga°hard word crumbled°hard word.

Also, constantly°hard word throughout°hard word this post, the author°hard word is nostalgic°hard word for what can best be described as awful°hard word crap°hard word. The "quizzes°hard word" and "vampire°hard word bite" apps were not something to be defended°hard word; the people who ostensibly°hard word "made millions°hard word" from them not to be celebrated°hard word.

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Apple - first off, the "70-30" revenue°hard word distribution is considered as both "open" and "closed". Once again, people being able to make millions°hard word off the "iFart°hard word" app is not to be celebrated°hard word. And the demands°hard word that the platform°hard word never include°hard word features°hard word that are in platform°hard word apps are unreasonable°hard word.

But the more serious concern°hard word is the specter°hard word of government regulation°hard word. Most of the "privacy°hard word restrictions°hard word" he criticizes°hard word are imposed°hard word by the government. And the anti-trust°hard word concerns°hard word govern°hard word pricing°hard word more than anything°hard word else.

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Google - the SEO°hard word ⚙️ search°hard word engine optimization°hard word industry is largely the scourge°hard word of the earth, and should be destroyed. 💡 there seems to be a trend°hard word that it is bottom-feeders°hard word, creators°hard word of frivolities°hard word, and abusers°hard word of the public common that suffer from this "contraction°hard word". Unlike°hard word the author°hard word, overall°hard word I would prefer those changes

The problem here is that the moat°hard word is contrived°hard word and unrelated°hard word to the changes. The increase in oneboxes°hard word ⚙️ in Google°hard word parlance°hard word, a "onebox°hard word" is a structured-content°hard word response°hard word, other than organic°hard word search°hard word or an ad°hard word. For example, a "weather" onebox°hard word for a search°hard word for the weather. They were called "oneboxes°hard word" because there would be only one per°hard word search°hard word result page, but that seems to have gone by the wayside°hard word. was certainly a change from the 2004 philosophy ... but it's unrelated°hard word to market-share°hard word growth against Yahoo°hard word.

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LinkedIn - I'm not even sure what he's talking about. I don't believe there was a "2 year window" where LinkedIn°hard word encouraged°hard word content°hard word creators°hard word. I think it was either a COVID°hard word effect, or a personal°hard word observation of this guy°hard word extrapolated°hard word to the whole°hard word site°hard word.

And, once again, the people creating "B2B Marketing" content°hard word are people I do not want to succeed.

as a reminder°hard word, viruses°hard word are bad. these people act like cockroaches°hard word, and then°hard word are offended°hard word that people want to make them go away.

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So the conclusion°hard word, that platform°hard word cycles°hard word are accelerating°hard word, cannot be supported by this data. And the attempt to project this onto ChatGPT°hard word is bad.

The moat°hard word has to be chat°hard word memory ... because this guy°hard word can't think of anything°hard word else. And, even if it is ... the platform°hard word that can access°hard word your email history is more valuable°hard word than the chat°hard word history.

Also, ChatGPT°hard word can't shut down the API°hard word. For one, it's profitable°hard word. For two, the alternative°hard word of "self-hosted°hard word models" is too good for this to meaningless°hard word harm°hard word the (now)-competitors°hard word.

The ChatGPT°hard word "market share" advantage°hard word is driven°hard word by higher name recognition°hard word among non-technical°hard word people, and people who haven't tried competitors°hard word. They are in the position of Yahoo°hard word! and MySpace°hard word. I'm not saying that this means they can't be successful°hard word ... but there is not such an advantage°hard word that Google°hard word and Facebook°hard word are irrelevant°hard word.

And, finally, the complaints°hard word that ChatGPT°hard word is competing°hard word with enterprise°hard word players°hard word like Glean°hard word are pathetic°hard word. Presumably°hard word the feature°hard word is "connectors°hard word" ⚙️ https://techcrunch.com/2025/03/17/openai-to-start-testing-chatgpt-connectors-for-google-drive-and-slack/ : being able to access°hard word data in your Google°hard word Drive account. This is a feature°hard word that Claude°hard word has had for a long time. Once again, this is a ludicrous°hard word demand°hard word that a platform°hard word remain incomplete°hard word because someone else implemented°hard word a necessary feature°hard word.